Returns & Refunds Policy for DIGITAL VORTEX SYSTEMS

Effective Date: 10th October, 2024

At DIGITAL VORTEX SYSTEMS, we strive to ensure your satisfaction with our products. If you are not completely satisfied, our Returns & Refunds Policy is here to help.

1. Returns

• Eligibility: You may return an item within 30 days of the purchase date. The item must be unused, in its original packaging, and in the same condition as when you received it.
• Non-Returnable Items: Certain items, such as customized products or digital downloads, are non-returnable unless defective.

2. Refunds

• Process: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a certain number of days.
• Partial Refunds: In some cases, only partial refunds are granted for items not in their original condition or with missing parts.

3. Shipping Costs

• Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• Exchanges: If you need to exchange an item, please contact us for assistance.

4. Contact Us

If you have any questions about returns or refunds, please contact us at:

DIGITAL VORTEX SYSTEMS

32, Old Ife Road, Adeojo Estate, Ibadan, Oyo State, Nigeria

Email:[email protected]